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Frequently Asked Questions

What can a website do for me?

The answer to this question is neither short nor easy. With a little research and thought you can find hundreds of reasons, but there are a few general statements that may help you realize your needs. First a website can reach millions of people that might not otherwise be available. Second, customers can view products, services, or whatever you want to share from the comfort of their own home. No matter what type of business you are in, their are ways to grow and make money on the web for you.

How long will it take for my web site to be designed?

The time frame is determined by the size of your web site, the complexity of your site design, and our current client design schedule.

Will we need to have a meeting in connection with the website design?

In the majority of cases a meeting isn't necessary and most of our websites are generally completed with contact via email and telephone only. We place suggested website designs onto the Internet in a private place where only yourselves and us can view the content. We then liaise with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.

Once my website design is completed - what aftersales service do you offer?

We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date.

In what format should I supply words and photographs about my business for my new website?

It is helpful to us if you are able to provide text and photographs in electronic form - for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the website.

Will my website design be "Search Engine" friendly?

All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.

Will everyone see my web site the same?

Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need reevaluation.

I already have a website and I need it updating, can you help me?

Yes, we would be happy to look at you existing website and give you a quote for updating it.

Do you redesign existing websites?

Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date - let us provide you a Free of Charge Website Evaluation - we can redesign your website to take advantage of the latest web technologies.

Why can't I find my web site in the search engines?

Once your site has been submitted to the top Search Engines they may require several weeks, or even months to actually spider and list your web site in their directory. How fast your site is listed depends on each individual Search Engines database update schedule. Watch your server traffic logs for visiting spiders.

What is SEO?

SEO is "Search Engine Optimization". With the millions of sites and online businesses out there, almost everyone has competition. Much of that competition comes from sites using similar words to describe services/products.

SEO uses techniques designed to build up your site based on terms visitors would look for if searching for your product/service. The purpose is to make sure your site gets seen on the search engines above the competition for terms related to your business. By improving your site visibility, you ensure more traffic to your site. By having more traffic to your site, you raise the possibility that visitors convert to paying customers.

Why would I want SEO?

Every online business has a competitor; most have thousands, if not millions of competitors. Even if you have a local business, your site has to compete with others around the world to be visible in the search engines.

Times have changed. Search engines like Google and Bing have become the new phone books. Millions of people look online every day to find products and services. SEO helps your site be found in the biggest phone book in the world.